Privacy Policy

1. Who We Are and How to Contact Us

2. Information We Collect

We collect both information you voluntarily provide to us and certain information automatically when you use our website.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services, including issuing and servicing vehicle protection plans.
• Communicate with you about your account, policy, or inquiry.
• Send transactional updates, such as confirmations and reminders.
• Send promotional emails or SMS messages if you have opted in.
• Improve our website, products, and customer experience.
• Protect against fraud, unauthorized transactions, and other liabilities.

We do not sell or resell your personal information to third parties for marketing purposes.

4. Marketing Communications – Email & SMS

We may send occasional promotional emails or text messages about new products, special offers, or service updates.

• Email: All marketing emails include an unsubscribe link. You can opt out at any time.
• SMS: By providing your mobile number and opting in, you consent to receive text messages from Auto Guard. Message frequency may vary. Reply STOP at any time to opt out.

We comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and all applicable U.S. state and federal marketing laws.

5. Do-Not-Call (DNC) Disclosure

We respect the National Do Not Call (DNC) Registry. However, if you have provided express written consent or have an existing business relationship with Auto Guard, we may contact you even if your number is registered on a DNC list.

By submitting your information through our website or contact form, you authorize Auto Guard to contact you by phone, text, or email regarding your inquiry, even if your number appears on state or federal DNC lists.

You may revoke this consent at any time by replying STOP to SMS messages or contacting us through our contact form.

6. Information Sharing

We only share your personal information in limited circumstances:

• Service Providers: With trusted vendors who help us operate our business (e.g., payment processing, data storage, customer service).
• Legal Requirements: When required by law, court order, or to protect our rights.
• Business Transfers: If Auto Guard undergoes a merger, acquisition, or sale, information may be transferred as part of that process.

We do not share information with unrelated third parties for their own marketing purposes.

7. Your Privacy Rights

Depending on your state of residence, you may have rights to:

• Access the personal information we hold about you.
• Request deletion of your personal data, subject to legal retention requirements.
• Opt out of marketing communications at any time.

To exercise these rights, please contact us through:

https://www.autoguardprotect.com/contact

8. Cookies & Tracking

Auto Guard uses cookies to enhance your browsing experience and analyze website performance. You may disable cookies in your browser settings, but some parts of the site may not function properly as a result.

9. Security

We implement advanced security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we follow industry best practices, no online system is completely secure.

10. Data Retention

We retain information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or resolve disputes.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

12. Children's Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from minors.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal obligations. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy, your personal data, or your communication preferences, please contact us at:

https://www.autoguardprotect.com/contact